Understanding Your Visitors - 14 Free Tools Help You Do Just That

I just had do a quick post on this… The Squirrels have done it again!!

OK, enough mystery already. My friends the Conversion Rate Experts have released their new report. It's been in the making for some time now and after their previous report - "101 Google Website Optimizer Tips" we were all waiting with a certain amount of excitement.

I was actually thinking that as little as a year and a half ago, there were just a small number of tools that could help you understand what your online visitors were doing on your site. It was very much the case of "do-what-you-can-with-what-you're-given", and understanding visitor behaviour was restricted to web analytics, and between page behaviour tracking.

Now there are stacks of tools that can tell you pretty much everything about your website visitors - including what sandwich they were eating while browsing… (ok, that was an exaggeration). But I can promise you that some of what these tools track will be considered pretty invasive by some people.

Anyway, I am waffling on…

The reason I am posting this, is because the Conversion Rate Experts have published a comprehensive report on 14 pretty neat tools that are not only FREE, but they will allow you to almost completely get into your visitor's mind.

What's even more valuable about this list, is the fact that the guys have included their very valuable (and usually very expensive) expertise in evaluating the usefulness of each of the 14 tools, and some tips on how to get the best out of them.

Here is the link to the report - go get it - you'll be very glad you did!!!

"14 free tools that reveal why people abandon your website"

Anita

P.S. May I just add that I love Mr. Squirrel's new Bling…